Shipping, Returns & Warranty Policy

Last updated: 5 september 2025

Shipping

  • All watches are shipped daily via DHL Express, fully insured.

  • Orders are dispatched within 24 hours after receipt of payment.

  • If you pay by bank transfer, please note that funds may take 24 hours or longer to reach our account, depending on your bank.

  • As soon as your payment is confirmed, you will receive a Track & Trace code.

  • Bare Watches bears full responsibility for the shipment until it has been delivered to you.

Returns

  • You have the right to return your purchase within 14 days of receipt, without providing a reason.

  • Return shipping costs are at the expense of the customer.

  • Alternatively, you may return your watch in person at our location in Berlicum, The Netherlands.

  • Returned items must be in unused condition and, if possible, in their original packaging.

  • Refunds will be processed within 14 days of receiving your return.

Warranty

  • Bare Watches provides a 12-month warranty on all timepieces from the date stated on your invoice.

  • The warranty covers manufacturing defects.

  • The following are excluded from warranty:

    • Water damage

    • Rotating and push buttons (crowns, pushers)

    • Glass

    • Watch strap and clasp

  • Damage caused by misuse, accidents, or third parties is not covered by warranty.

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